Privacy & Security

Thank you for shopping at Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.

Collected Information

Personal information you provide to us while creating or updating an account* and at checkout (ie: name, address, telephone number, email address, billing address, ship-to address) is maintained in private files on our secure web server and on our internal systems. We don’t share any personally identifying information publicly or with third-parties, except when required to by law.

We DO NOT store debit / credit card details. These are automatically transferred to our payment gateway and then deleted. This is to facilitate PCI (Payment Card Industry) compliance.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

We also use cookies** to collect product and purchase information from the pages you access or visit. All data is treated with the utmost confidentiality. We do not share, rent or sell any of our customer’s information to any other individual, business or organisation.

* You can easily update your account information by logging on to and clicking My Account. If you wish to delete your account permanently please send an email to

** Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them.

We offer an email Newsletter*** – this is offered on an Opt In basis and can be opted out of at any time. These emails are sent from UniversalArtSupplies only via MailChimp (see below) – we do not provide your email addresses to anyone else.

Secure Shopping

All card payment processing is handled securely by Stripe Payment Services.
The Payment Card Industry Data Security Standards (PCI DSS) is a mandatory compliance standard for all payment service providers and Stripe is fully compliant. The standard enforces high levels of security in all areas where cardholder data is transmitted or stored. Data collected by Stripe is subject to their Privacy Policy

We also offer PayPal as another secure method of payment. Data collected by PayPal is subject to their Privacy Policy

Never ever send your bank or credit card details by email.

Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers. We will never ask for sensitive information via email.

3rd Party Data Collection

Shipping. Shipping is done on our behalf by Fastway, An Post and Pony Express who are part of the GLS group. Clicking on their names in the preceding sentence will take you to their Privacy Policies. Note to enable delivery of your order your name, shipping address and contact number will be displayed on the address label on your parcel(s).

*** MailChimp – This is used to power our Newsletter.   Links to their Privacy and Terms

To enable our website to function and enable us to communicate with our customers we use the partners listed below. They have their own Privacy policies, links are provided. Cookies are also used, more information on these here: Cookie Policy

Google Analytics is used to help understand user interaction on our site.

We have a Facebook page, link to their privacy. Our site also uses the Facebook Pixel, see Facebook Cookie Privacy

We also have an Instagram presence, see their Privacy here

Our website may also link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

Your data rights

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Policy Changes may periodically update this Privacy & Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Privacy & Security Policy only addresses the use and disclosure of information we collect from you on our website.

Feel free to contact us with any questions about our Privacy & Security Policy or requests for a copy of the data we hold or a request for data deletion by emailing stays up to date with the most current Internet security to safeguard your information.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.